SmartAgents

Consulting · Implementation · Adoption

AI that understands organizations

We fix the process first, then add AI. Discovery, architecture and end-to-end delivery, with AI agents that work inside the systems you already use.

15+years in enterprise systems
$30M+in project budgets delivered
24/7agents that never take a day off
IL · PLteams in Israel and Poland

Organizations already working with us

elmoenlightcanopynetsparkprioritlinkxschestowitz

What we do

Four engines, one goal: an organization that works smarter

Strategy and implementation

From business discovery through architecture and delivery to go-live. Order in your processes and AI in the right places.

Voice and text AI agents

Multilingual agents that pull answers from your own documents in real time, for sales, service and marketing. Connected to your CRM and calendars.

Rapid development and automation

Fast-built solutions, system integrations and end-to-end automations that complement what you already have.

AI-powered brand and content

Brand and marketing videos, training avatars, technical explainers and storytelling that tells your story.

Our principles

Understand the process first, then bring in AI

  1. 01

    Order before AI

    Fix the process first, then add intelligence.

  2. 02

    Find the real potential

    AI is not always the answer. We look for where it truly creates value.

  3. 03

    Minimum tools

    Use what exists wherever possible and fill gaps with AI.

  4. 04

    Human in the loop

    Human control stays at the critical points.

  5. 05

    Quick wins first

    Start where small effort brings big value and clear ROI.

AI agents in action

A voice agent that answers, books and sells. In natural Hebrew.

Click to hear real calls handled by our agents, by industry (audio in Hebrew).

Real estate broker

  • Matches listings to buyer needs
  • Books property viewings
  • Logs leads straight into your CRM

Dental clinic

  • Appointments and reminders
  • Urgent bookings
  • Answers common questions

Aesthetics clinic

  • Manages the treatment calendar
  • Reschedules and cancels
  • Captures new leads

Food ordering

  • Takes full phone orders
  • Smart upsell
  • Live status updates

Airbnb hosting

  • Check-in and check-out guidance
  • Answers during the stay
  • Routes emergencies

Tier 1 tech support

  • Guides through technical issues
  • Escalates to Tier 2
  • Cuts wait times
Human handoffSeamless transfer with a call summary
CRM loggingEvery call recorded and logged
Inbound and outboundAnswers calls and runs scheduled campaigns
CalendarsSyncs with Gmail and Outlook
PersonaVoice and tone that fit your brand
~60% savedof your team's operational time

How we work

From the first call to go-live

  1. Discovery call

    We set goals, map the process and plan integrations with your existing systems.

  2. Design and build

    Business logic, interfaces and integrations.

  3. Go-live

    Thorough QA, then full rollout in the field.

  4. Close support

    We stay with you through launch and beyond.

About us

Meet the founders

Nir Kirshenbaum

Nir Kirshenbaum

Co-founder · Strategy, consulting and adoption

15+ years in consulting, software projects and process improvement. Led Salesforce programs at some of Israel's largest organizations and now focuses on AI strategy and agent adoption. B.Sc. Industrial Engineering, M.A. Industrial Management.

Guy Nagar

Guy Nagar

Co-founder · Technology and product

10+ years in software engineering with deep expertise in generative AI and LLMs. Founded platforms for building AI agents and automations and led development and architecture teams.

IsraelPoland

Contact

Not sure where to start?

Tell us briefly about your organization and the process on your mind. We reply within one business day.